Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
On this page
Introduction
Tricky Ace Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trickyaceagency.com or use our services.
We specialize in providing digital marketing services to schools and educational institutions. We understand the importance of privacy, especially in the education sector, and we treat your data with the utmost care and respect.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter or marketing communications
- Apply for employment opportunities
- Engage with our services
This may include: name, email address, phone number, school/organization name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website and search terms
- Device information and operating system
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and providing customer support
- Sending educational marketing insights and updates
- Improving our website and services
- Analyzing how users interact with our content
- Complying with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service Providers
Trusted third-party vendors who help us operate our website and provide our services, such as:
- Email marketing platforms (MailerSend)
- Analytics providers (Google Analytics)
- Hosting providers (Netlify)
- Customer relationship management tools
Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption on our website
- Secure data storage practices
- Regular security assessments
- Limited access to personal information
While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our content and user experience
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tricky Ace Agency
Email: hello@trickyaceagency.com
Phone: +234 (813) 168-1396
We will respond to your inquiry within a reasonable timeframe.